FAQ

Frequently Asked Questions

What is a CMS?

CMS stands for Content Management System. A CMS is a software system which provides simple and easy to use website authoring and management tools for users with small knowledge of web programming or markup languages to create and manage the site’s content with relative ease. Basically it useful for control a dynamic collection of Web material such as HTML documents, images and other forms of media and easily edit and publish them on web.

What is Web Console?

WebAlive Console is a DIY (Do It Yourself) Content Management System that enables you to manage all aspects of your organisation’s on-line presence including web site contents, email addresses, e-commerce and much more, all from a simple to use management console.

How do I install Web Console?

Installing WebAlive Console is fast and easy. It requires a Java file to be pre-installed in your computer. Click here to download Web Console.

How to remove previous WebAlive softwares?

  • Please go to Control Panel from ‘Start’ menu
  • Click on Uninstall a program
  • Select any WebAlive application you have installed
  • Click ‘Uninstall’
  • Please repeat this procedure for all installed WebAlive software

Is Web Console open source software?

No, Web Console is commercially produced software.

Do you have sign up fees?

Nope. You can sign up for free trial version. When you are ready, you can purchase online or contact with us for a suitable package.

Can I cancel or change plans?

Yes. You can cancel, upgrade or downgrade your package any time. We do not charge any fees for these changes.

Do I need to provide my own servers?

No. You do not have to worry at all about server, database.

Does Web Console work on Macs?

Yes. It does.

What is a payment gateway?

A payment gateway is a service that authorizes credit card payments and processes them securely with a user’s merchant account. Often, a merchant account and payment gateway are set up in one process through the same company.

What are the payment gateways WebConsole supports?

WebConsole ecommerce systems support PayPal, eWay, WorldPay, 2Checkout.

Need more help?

If you have a question not answered here, our Customer Service is open 24/7. Just send us an email